Privacy Policy

1. Introduction

Welcome to EFAC Onitsha Zone ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website and our mobile application, as well as any related services, sales, marketing, or events.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website or mobile app, express an interest in obtaining information about us or our products and services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the choices you make. The personal information we collect may include the following:

• Personal Information Provided by You: We collect names, email addresses, phone numbers, and profile pictures when you create an account or contact us via our contact forms.
• Authentication Data: We use third-party authentication services to manage your login credentials securely.
• Device and Usage Data: For our mobile application users, we may collect push notification tokens to send you important updates and announcements.

3. How We Use Your Information

We use the information we collect or receive:

• To facilitate account creation and logon process.
• To manage user accounts and maintain the security of our platforms.
• To send administrative information to you, such as updates to our terms, conditions, and policies, or information about zonal events and programs.
• To respond to your inquiries and offer support (e.g., via our contact forms).
• To send you push notifications (if you have opted in on the mobile app) regarding announcements, news, and events.

4. Will Your Information Be Shared With Anyone?

We only share information with the following third-party service providers to help us operate our services:

• Clerk: For user authentication and identity management.
• Supabase: For secure cloud database storage of user profiles, events, and announcements.
• Firebase (Google): For delivering push notifications to the mobile app.
• EmailJS: For processing messages sent through our website's contact form.

We do not sell, rent, or trade your personal information to third parties for promotional purposes.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. You can request the deletion of your account and associated data at any time via the "Danger Zone" in your dashboard or by contacting us.

6. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures (including encryption of data in transit and at rest) designed to protect the security of any personal information we process.

7. Contact Us

If you have questions or comments about this notice, you may contact us at:

• Email: efaconitshazone@gmail.com
• Address: EFAC House, Along Old Cemetry Road, Onitsha, Anambra State, Nigeria.